Sue Franks Retail Consultancy was launched in 2014 initially to work with retail brands looking for expertise in creating their own concession models to install their brand into retail locations. A shop within a shop format.
Sue started her career with TUI Holidays, formerly Thomson Holidays, then moved into the concession business in 2005 joining Coventry Airport management team. In 2008 Sue joined Wyevale Garden Centres looking after their existing tenant portfolio and finding new retail partners, before being headed hunted by First Franchise in 2010.
Sue was responsible for developing the unmanned concession model within the garden centre sector, installing over 80 unmanned concession within a 4-week timeline.
Since the launch of SFRC the company has worked with or provided concession support to over 30 retail brands, from national brands to independent local brands wanting to launch their first retail venture.